Last updated: 27 August 2026
Please read these Terms of Use ("Terms") carefully before using the Picto.Video app ("the App"), published by Redsprint, Cambridge, UK ("we", "us", "our"). By installing or using the App you agree to be bound by these Terms. If you do not agree, do not use the App.
Picto.Video is an AI photo animation app that generates short videos from still images. Photos you animate are uploaded to our servers and processed by third-party AI infrastructure providers on our behalf. Memorial tribute films are composed and rendered on your device; the photos in a tribute never leave your phone.
You must be at least 16 years old to use the App. By using Picto.Video you represent that you meet this age requirement. If you are under 18, you represent that you have the consent of a parent or legal guardian.
You agree not to use Picto.Video to create, upload, share or distribute any content that is:
Consent and rights of individuals in photos: You represent that you have the right to use any photo you upload. For photos of living individuals you must have their consent or a reasonable basis to use their likeness (such as being their family member or having their permission). You must not use photos of any person to harass, stalk, shame or violate their dignity. For historical or archival photos where consent cannot be obtained, you are responsible for ensuring your use is lawful and respectful.
Zero tolerance for sexual content: We operate a strict zero-tolerance policy for sexually explicit or pornographic content. Any account found uploading, generating or attempting to generate sexual content will be permanently locked without notice. We may report such activity to law enforcement.
You further agree not to:
We may suspend or lock any account, without prior notice, if we reasonably believe these Terms have been violated. Content policy violations are recorded against your account; repeated violations lock the account permanently.
Your content: You retain full ownership of the images and prompts you provide. By using the App you grant us a limited, non-exclusive, revocable licence to process your content solely to generate your requested videos. We claim no ownership of your content.
Generated videos: Videos generated by the App are yours to use, including commercially, provided you comply with these Terms and all applicable laws.
Our content: The Picto.Video name, logo, app design, user interface, music tracks bundled for tribute films and underlying technology are our intellectual property and may not be copied, modified or used outside the App without our prior written consent.
No AI training: We do not use your photos or generated videos to train AI models.
Content generated by the App is produced by artificial intelligence and may not accurately represent any real person, place or event. It is intended for personal and creative purposes. You acknowledge that:
Purchases in the App are made through Apple's App Store and are governed by Apple's terms. We do not receive or store your payment details.
Picto.Video provides digital goods generated on demand using paid AI infrastructure.
You can use the App without creating an account. Signing in with Apple or Google links your videos and purchases to that identity so they can be restored on another device and shared with your picto.video account. If you sign in with an identity that already has a Picto.Video account, the App offers to combine the two; combined accounts cannot be separated afterwards. You may delete your account at any time from the Account screen or by contacting us.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.
We do not guarantee uptime, availability, or that any particular feature will remain available.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
You agree to indemnify, defend and hold harmless Redsprint, its officers, directors, employees and agents from any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of your use of the App, content you upload, generate or distribute, your violation of these Terms, or your violation of any third-party rights or applicable laws.
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. This does not deprive you of any mandatory consumer protections afforded by the laws of your country of residence.
Informal resolution first: Before starting formal proceedings, you agree to contact us at support@picto.video and attempt to resolve the dispute informally for at least 45 days.
Binding arbitration: If the dispute cannot be resolved informally, it shall be resolved by binding arbitration administered by the London Court of International Arbitration (LCIA) under its rules then in effect, by a single arbitrator in London, England, in English. The arbitrator's decision is final and binding.
Class action waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION.
Exceptions: Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights. Claims within the jurisdiction of a small claims court may be brought there.
Opt-out: You may opt out of this arbitration agreement by written notice to support@picto.video within 30 days of first using the App. If you opt out, disputes will be resolved in the courts of England and Wales.
If any provision of these Terms is found unenforceable or invalid, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Redsprint regarding the App and supersede all prior agreements.
We may update these Terms from time to time. Changes are posted on this page with a revised "Last updated" date. Continued use of the App after changes are posted constitutes acceptance. For material changes we will make reasonable efforts to notify you in the App.
Redsprint, Cambridge, UK. support@picto.video